How to Drive customers to use your own online ordering system

How to drive patrons to use your own online ordering system

A guide on how to drive patrons to use your own online ordering system instead of relying on third-party delivery apps 

If you’re a restaurant owner who wants to drive patrons to use your own online ordering system instead of relying on third-party delivery apps, there are several steps you can take:

  1. Promote your online ordering system: Make sure your customers are aware that you have your own online ordering system. You can do this by including a link to your system on your website, social media pages, and email newsletters. You can also promote it in-store with posters, flyers, and other promotional materials.
  2. Offer incentives: Give your customers a reason to use your own online ordering system. Offer discounts or other incentives for orders placed through your system. This can help to incentivize your customers to use your system instead of relying on third-party delivery apps.
  3. Make it easy to use: Ensure that your online ordering system is easy to use and navigate. The more user-friendly your system is, the more likely your customers will use it. Make sure that the ordering process is simple and straightforward and that the checkout process is easy and secure.
  4. Communicate with your customers: Keep your customers informed about your online ordering system. Let them know about any updates or changes to the system, and be responsive to their feedback and suggestions.
  5. Be transparent about fees: If you’re charging delivery fees, make sure that your customers are aware of them. Be transparent about the fees and explain why you’re charging them. This can help to build trust with your customers and encourage them to use your system instead of relying on third-party apps.

By following these steps, you can encourage your customers to use your online ordering system, which can help increase your revenue and build customer loyalty over time.

If you are looking to invest in your restaurant brand and have your own online ordering system, we can help!

Takeout Button® builds an affordable white-labeled online ordering system for independent or ethnic restaurants and local food businesses.

Find out how easy it is to set up your own online food ordering with us! Reach out today to learn more or to schedule a free consultation.

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