The Takeout Button FAQ is here to answer your questions about our online ordering solutions for restaurants and catering businesses. From setup details to platform features and support, we’ve gathered everything you need to know to make the most of Takeout Button® and enhance your business with direct online orders.
You can register your own domain name, or we can handle the registration for you for a small fee.
Not necessarily. Our online ordering site can serve as your online store. However, having a dedicated website is recommended to enhance customer experience and build brand loyalty. Learn more about our website design service for additional support.
Yes, we can set up custom email addresses for your business upon request for a small fee.
Yes, all Takeout Button® websites have Secure Socket Layer (SSL) encryption enabled on every checkout page to protect customer data.
Typically it takes 5 to 10 business days after we receive your menu, images and all materials needed.
Yes, Takeout Button® integrates with major POS systems like Clover, Square, and Heartland, allowing online orders to display directly on your POS screen and print to your kitchen printer—no more hand-writing tickets, saving time and improving order accuracy. If your restaurant doesn’t use these POS systems, Takeout Button® can create a standalone ordering system that sends orders through a tablet or kitchen printers, ensuring a seamless process.
Takeout Button® provide options for you to receive orders through a thermal printer or LTE tablet. It is easy to install at your location and only prints or displays the orders once the ordering transactions are completed.
Yes, Takeout Button® can send orders to multiple printers and assign specific menu items to designated printers, ensuring a smooth workflow in your kitchen.
Yes! If you have your own drivers, Takeout Button® Online Ordering includes a built-in self-delivery option, allowing you to set delivery zones and fees. If not, we integrate with delivery partners to provide on-demand drivers for your business.
Takeout Button® works with many leading payment processors ensuring a smooth direct deposit into your bank account within the accepted industry standard of 24-48 hours.
Takeout Button® provides a back-end system where you can log in to manage your online menu, view reports, create promo codes, and more.
You will receive text notificatoin and order details thru your email. No additional device is required.
You can log in to the same back-end system to manage your catering menu and orders, just as you do with online ordering.
Yes, if it is a network printer. Takeout Button® can customize our online catering technology to suit your working environment.
Yes, Takeout Button® allows you to set up tax-exempt accounts for nonprofit organizations through your dashboard. Schedule a demo with our product expert to explore this and other ordering options today.
The Order with Google integration makes it easy for your customers to order food through Google Search and Maps. Now, customers already searching for food on Google will find your business and be redirected to order from your website in just a few clicks.
With our integration, we can activate the experience automatically for you. All you need is a Business Profile on Google with a name and address that matches your account name within our systems. If your Business Profile is not set up yet, sign up here.
A Business Profile on Google is a way for a business to show up on Google Search and Maps and interact with customers online. A restaurant can showcase all key details such as business hours, contact information, and services offered. The Order with Google integration is an add-on feature that links up to your Business Profile and allows customers to be redirected to your website by clicking a blue "Order Online" button placed prominently on your profile. These products work together to help you reach new customers for online orders.
Yes, to make updates & changes to your provider settings, you can follow the instructions outlined in Google's Help Center Article here. In addition, Restaurants can set preferred providers for pickup and/or delivery directly from their Business Profile in the "Food Ordering" tab in the left hand menu (details here). Once enabled, users who order food from your restaurant on Google Search and Maps may see an "preferred by business" badge on the preferred providers selected.
Business owners can use their Business Profile dashboard to manually remove the "Order Online" button from their profile, see instructions here.
This is an additional feature being added to the current subscription model at no extra cost.
Takeout Button® provides personalized, hands-on support with one-on-one back-end training to get you started. For any immediate issues, our responsive customer support team is available by phone, email, or text to assist you promptly.
Absolutely! We offer an ongoing online marketing support to help you get the word out about your online ordering. Please visit Takeout Button® Marketing Services to learn more.
Schedule a demo to discuss your ordering needs with our product expert today.
